Privacy Policy

1. Introduction

M2 Solutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at m2solution.co and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Full name
• Email address
• Phone number
• Property address
• Property condition and repair details
• Selling timeline and motivation
• Any other information you voluntarily provide through our forms or communications

Automatically Collected Information

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide property purchase offers
• To communicate with you about your property and our services
• To send transactional messages related to your inquiry (appointment confirmations, property details, status updates)
• To send marketing communications if you have opted in (property offers, promotions, real estate-related content)
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights
• To analyze website usage and trends

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their promotional purposes. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., title companies, closing attorneys, property inspectors), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Text Message and Call Communications

If you provide your phone number and consent to receive communications, you agree to the following:

• Message frequency varies based on your inquiry and interaction with our team.
• Standard message and data rates may apply depending on your mobile carrier and plan.
• You may opt out of text messages at any time by replying STOP to any message.
• You may request help by replying HELP to any message.
• Your consent to receive text messages is not a condition of purchasing any property or service.
• Your phone number and personal information will not be shared with third parties or affiliates for promotional or marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot ensure absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: